Mission Restaurant Supply Reviews

MissionRS.com is an online platform that offers a wide selection of quality concession stand equipment and concession supplies. The pricing reflected on the website is specifically intended for online transactions that ship from either the MissionRS.com distribution center or a manufacturer's distribution center. All prices, except where noted, do not include freight and delivery. All truck shipments are freight collect. UPS charges must be added to the invoice. The website also offers wholesale pricing. For instance, the Theater Popcorn Machine -12 Oz is priced at $1,421.00, the Professional Series Popcorn Machine Cart for 12 Oz and 16 Oz Poppers - Black is priced at $618.00, and the Star Grill-Max 50 Hot Dog Roller Grill Duratec 120v is priced at $3,759.00. Please note that all prices and specifications are subject to change without notice. Certain items may have to be special ordered. Allow 2-4 weeks for delivery on special orders. It's also worth noting that the website occasionally runs sales, with hundreds of products offered at 50% off.

MissionRS.com is the official website of Mission Restaurant Supply. The site processes orders and verifies the method of payment, shipping address, and billing address. The credit or debit card is charged when the order is processed, usually within two business days. However, receiving an order confirmation via email does not guarantee the acceptance of an order. MissionRS.com reserves the right to limit the quantity of items ordered and/or refuse to sell to any customer. If an order is rejected, the site will attempt to notify the customer using the email address or phone number provided with the order. Normally, the credit or debit card will not be charged if an order is rejected, but a refund will be processed if the charge has been made on the card. In the event the shipping address does not coincide with the billing address, the site will attempt to notify the customer using the email address provided with the order.

MissionRS.com has a Return Policy and a Shipping Policy.

For returns, freight charges are not refundable. Products cannot be returned without prior authorization of a Mission Restaurant Supply Customer Service Representative. If for any reason you wish to return or exchange an item or your entire order, please contact them via email at returns [at] missionrs.com or toll-free at 1-800-319-0690.

Regarding the shipping policy, most orders are shipped via FedEx. If an order exceeds weight and/or size restrictions set by FedEx, the order will be shipped by a freight company. In this case, a customer service representative will contact you and provide you with the best possible quote on shipping costs. All LTL/freight shipments are curbside-delivery only.

Please note that by using, visiting, communicating with, or purchasing on MissionRS.com, you agree to be bound by their Terms of Use, Shipping and Return Policies, Privacy Policies, all disclaimers and terms & conditions that appear elsewhere on the Mission Restaurant Supply website. Mission Restaurant Supply may at any time revise these Terms of Use by updating this posting. By using MissionRS.com, you agree to be bound by any such revisions.

It's important to remember that Mission Restaurant Supply is not responsible for orders damaged in transit. It is very important that you follow their delivery instructions. If there is visual damage to the packaging, the driver is required to wait for you to thoroughly inspect the equipment. If you find damages, you have options: Refuse the unit or Accept the unit with freight damages. If you sign for the shipment, you will need to file a damage claim with the freight company. Mission Restaurant Supply is not liable for those damages or the outcome of your freight claim.

For any questions or concerns, contact them at 800-319-0690 prior to signing for equipment freight shipments. For their full policy on damages, visit their website.

Missionrs.com, also known as Mission Restaurant Supply, offers a wide range of products and services. The Service Department provides dedicated service professionals who work hard to ensure customer satisfaction. They offer routine maintenance and leasing options for equipment. Their service teams are in-house, providing a quality, service-driven experience from start to finish. They are warranty Authorized Service Agents for most major refrigeration manufacturers, including Hoshizaki, True Manufacturing, Manitowoc, Follett, Nor-lake, Master-Bilt, Traulsen, Glastender, Heatcraft, Bally, Kolpak, and Beverage-Air. They service a variety of equipment including Walk-in and Reach-in Refrigerators, Walk-in and Reach-in Freezers, Ice Machines, Bar Equipment, Sandwich Prep Tables, and more.

In terms of products, they offer a wide selection of commercial cooking equipment. This includes commercial ranges, salamanders, tilting kettles, commercial fryers, ovens, steamers, griddles, and more. They stock only cooking equipment made by the most respected manufacturers in the industry. They also have a large variety of parts in stock and can special order parts when needed. Some of the popular products include Star-Max Hotplate, 2 Burner Gas Hot Plate, 11" Heavy Duty Tube-Style Floor Fryer, TortillaXpress Tortilla Grill/Warmer, 60" Value Series Countertop Gas Griddle with Thermostatic Controls, and more.

In summary, Missionrs.com is a one-stop-shop for all restaurant and foodservice business needs, offering a wide range of high-quality products and dedicated services.